2 Things High Performance Teams Need to Do
In 1994 Katzenbach and Smith published “The Wisdom of Teams”, based on studies of team work across several companies, and case studies of business environments and work challenges. They provide evidence that teams can yield superior performance compared to groups and prescribes structures for the creation and operation of successful teams. Katzenbach and Smith define a team as “a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.” (p.112). In comparison, a work group is simply a collection of people working in the same area or placed together to complete a task. After reviewing the knowledge base on high erformance teams, below are 5 characteristics high performance teams need to have. Read More
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